People behind the quality

Laatupankki is not just software – it is a service built to support SMEs, where an expert walks alongside and digital tools make everyday life easier. We are entrepreneurs and experts who believe that good quality, responsibility, and security belong to everyone – clearly, concretely, and supporting business.

We combine experience, technology, and practical understanding to ensure that ISO systems do not burden, but strengthen the company's operations.

Laatupankki

Where did it all begin?

At Laatupankki, we noticed the same problem repeatedly: SMEs wanted to improve their operations and meet their customers' quality and responsibility requirements, but implementing ISO standards seemed complicated, burdensome, and even impossible. Something clearer and more practical was needed.

Ilkka Sillanpää and Henrik Salmela decided to do something about it. Ilkka had a long experience in building management systems for various industries. Henrik, on the other hand, brought expertise in software development and a fresh perspective on how the digitalization of processes could actually make everyday life easier. They wanted to combine expert work and software into a single clear solution suitable for small and medium-sized enterprises.

Toni Järveläinen joined, who had long been helping companies with sales and customer relationship development. Toni knew the important role ISO certifications play in a company's competitiveness – and how properly structured they can support sales and customer relationships.

Together we created Laatupankki: a service where an expert walks alongside, software supports, and systems are built according to the customer's daily needs. The first versions of Laatupankki were developed in close cooperation with pilot customers from various industries – including construction, service, and industrial companies. This early collaboration ensured that the solution meets real needs and is widely applicable to different SMEs. Laatupankki is not an IT project but a partner that helps develop a company's quality, responsibility, and security.

Make quality visible in everyday life

What does Laatupankki do?

Laatupankki helps SMEs build and maintain certifiable management systems in accordance with ISO 9001 (quality), ISO 14001 (environment), and ISO 45001 (occupational health and safety). We combine digitalization, human-centeredness, and expertise into one seamless service.

Custom software, designed specifically for the needs of SMEs – easy to use, clear, and adaptable.
Experienced specialist, which stays with you and ensures that the system meets the requirements of standards and the everyday needs of the company.
The certification-ready package, where documentation, risk management, metrics, management reviews, and continuous improvement are in order.

Laatupankki doesn't get stuck in folders or forgotten Excel files – it evolves alongside the company. Laatupankki is a practical tool for every employee's daily life. With it, quality, environmental responsibility, and occupational safety become an integral part of everyday activities throughout the entire organization, not just management objectives.

Solution for SME growth and competitiveness

Who is Laatupankki suitable for?

Our service is aimed at SMEs from various industries – especially those who:

: They want to meet the demands of large subscribers for ISO management systems.
: They want to participate in public procurements and tenders where ISO certifications are required.
: Looking for ways to develop responsibility, security, and quality systematically.
: They appreciate clear, practical, and customer-focused support.
: They want to bring transparency and credibility to their practices.

Systematization without unnecessary complexity

Why Laatupankki?

Kuvankaappaus Laatupankin sovelluksesta, jossa näkyy laatudokumentti

Laatupankki is genuinely built for the needs of SMEs. We understand that time and resources are limited, but responsibility, quality, and safety should not be neglected. That's why we offer a service that brings systematicity into everyday life – clearly and practically.

From SME entrepreneur to SME entrepreneurs: We know what SMEs need – and what they don't need.
Expert included: You won't be alone – our experts help build and develop a system tailored specifically for your company.
Extensive experience and impact: We have helped over a hundred companies from various industries, and thousands of employees across Finland are already using our services.
Practical results: Tens of thousands of documents, observations, deviations, and identified risks have been created in Laatupankki – systematically and measurably.
Putting responsibility into practice: We don't just talk about responsibility – we integrate it into the everyday life of your organization.

Our promise: smoothness, quality, and impact

Our customer promise

Laatupankki is genuinely built to meet the needs of SMEs. We understand that time and resources are limited, but responsibility, quality, and security must not be overlooked. That's why we offer a service that brings systematic solutions into everyday life – clearly and practically.

Laatupankki is a solution you can trust – from the very start.

Simplicity: Our service is designed so that its implementation and use succeed without heavy projects or specialized skills.
Speed: Get started quickly and see the first tangible benefits right from the start. We do things efficiently without unnecessary bureaucracy – without compromising on quality.
Quality: Our experts ensure that your system meets the standards requirements and supports business development. Our work is based on years of practical experience and academic research.
Cost-effectiveness: You get expert support and software in the same package – with transparent pricing and no surprises.

Quality that grows with your business

Our mission

We help SMEs to make quality, responsibility, environment, and occupational safety a concrete and measurable part of everyday activities. We build systems that support business, streamline daily life, and adapt to the company's growth and technological development — utilizing artificial intelligence and digital solutions.

Systematic approach that supports growth

Our vision

Our goal is to build the most practical and intelligent tool on the market for developing the quality, environment, responsibility, and work safety of SMEs. Laatupankki is not just a management system – it is part of an overall operational management package that integrates into the company’s daily life and other systems. We utilize AI, automation, and data analytics so that the development work does not remain in a folder but continuously produces added value. Laatupankki grows with its customers and adapts to business changes – easily, effectively, and reliably.

Kuva kannettavasta tietokoneesta ja lehtisestä

Results in numbers

Satisfied customer: 100+
Audit pass ratey: 100%
Implementation: 30 min
Expert support: 24/7

Practical work based on our values

Our values

Clarity:: We bring a clear and understandable structure to complex requirements. Things are stated as they are – without jargon.
Expertise:: We combine deep knowledge of ISO standards with years of experience in the everyday life of SMEs. We know what certifiers look for – and what your customers value.
Trust:: You can trust us. We keep our promises. We are there even when things get busy, questions arise, or an audit is needed. We are a long-term partner and build lasting customer relationships.
Entrepreneurship:: We operate with an entrepreneurial approach: agile, responsible, and result-oriented. We understand what entrepreneurship is in practice – and we build solutions that support it.
Responsibility:: For us, responsibility is about actions, not words. We build systems that genuinely promote environmental responsibility, occupational safety, and social sustainability.

Team